My hutch connection was disconnected yesterday without prior notification on the basis of “verification”. I cannot make any outgoing calls and SMSs even though i have a balance of around 1800 Rs. Incoming calls do not show the caller ID. Now even though i have submitted the required documents (not that i didn’t submit them when i bought the connection, i did submit a photocopy of my Driver’s License!), my connection has not been activated. There are problems with the network too. Calls get dropped, network congestion. I cannot dial Hutch Care “111″ from my mobile. It always shows network busy. So if i need to talk to customer care, i need to dial “9811098110″ from my landline and pay for it while i listen to “you and i” for an hour!
What kind of service is this? Im am extremely dissatisfied, and would NOT recommend hutch to anyone. I myself cannot shift cause i have an OLD number, otherwise i would have shifted to another provider.
In Short: Do yourself a favour and dont buy Hutch..
muhahaha..so someone was bragging “hutch is the bestttt not too many days back !”…now wht huh !?!?!…im muchhh better off wid my Idea connection !so wht if i dun get any signals in afghanistan!?!?!…lol….neway…jus hope ur no. gets fixed soon mister…
Ever heard of the saying “andhon mein kaana raja” haha..
Hmm.. They still havent activated my connection! Im gonna go to a hutch shop and fight with them today.. Wish me luck!
To the nodal officer Delhi/NCR:
Dear Sir/Mam
I am a subscriber to hutch since more than 3 years with mobile number XXXXXXXXXX, registered under my name (Kalpik Nigam). My connection was disconnected late night on 19th Jan WITHOUT any prior notification. When i called up customer care, they told me my connection was temporarily barred for verification of my documents. I had already provided Hutch with a photocopy of my drivers license when i took this connection, so why this harassment? Anyway, on 20th Jan, i went to the Hutch shop at Sector 18 Noida, and re-submitted my photo ID proof, after sitting in the queue for about an hour. I was told there that my connection would be activated within 24 hours. When i asked why would it take so much time, when you could disconnect my phone without even telling me, why are you taking so much time to re-connect it? There was no answer, and the lady just smiled.. Anyway, now it has been around 40 hours since that, and my connection has NOT been activated as of yet. I have already made repeated complaints to the customer care (with complaint number XXXXXXXXX), but nothing has been done so far. Every time im told that my connection would be activated in 2 hours.
Why am i being harassed? If you didn’t keep my documents safely (when i submitted them at the time of taking the connection), that is your problem not mine. And why is my connection not being activated? Why do i have to waste my time talking to customer care executives or going to hutch shops? Please activate my connection, or refund my balance on my prepaid card. I would be more than happy to switch to another service provider.
Regards,
Kalpik Nigam
Master Kalpik
You have no rights to blame us for this, you are equally responsible, coz we informed you bout this in starting itself……..But you insisted on taking a hutch connection (reason: in ur family no one has taken any other connection (hehehehe)), so we had no other way out , other then to bow to ur reguest.And on top of that……….do u know that y have we barred some of ur facilities-because the photo u have submitted now is not urs,the “beard” part is a bit “fishy”, i wonder how can anyone have -one photo without beard , in another one ur face in totally covered with “black french cut” n am sure that if today u go for photo shoot u will be again without beard.hehehehe
So If we see, we both are at fault( more part is urs)
M i right??????????
listen mister nodal officer if u dun get my no. fixed im warning u…i kno special ppl in the underworld…from cities where u wont dare to go…dun go by my looks…i have already finished quite a few punks who thought they can outsmart me !….so listen up and take notice…or else……..im no less than john abraham in dhoom….yea babay !
Hehe.. Enough of trolling Miss Nidhi Jain and Mister Apoorv Sharma! :p
Hutch has really gone to the dogs now. Hopefully Vodafone takes it over and improves it.. Your connection is working na now?
And don’t your friends know that you can see their IP?
Hehe.. They know.. Its just for fun!
And yeah, my connection working fine now.. Yesterday caller ID also started working.
You can always find a person out by his/her amount of question marks and exclamatory marks
HUTCH NETWORK IS TOO WORST . I AM IN BANGALORE THEN ALSO I AM UNABLE TO ACCESS NETWORK
Hello
Name:kumar G.H
staying in G.B palya, Hosur main road, Bangalore-68.
I am Hutch customer from last one year , I have lost my mobile on Nov and informed to HUTCH customer care I dint use connection for three months, then also I got bill for three months I have not used.
I said I dint used the connection, then also they calling every day for tje bill and they went to my home town to collect the bill. my father called me and said this. that is why I paid and cancelled the connection.
Since I wanted same number I took the HUTCH againm now I am not getting netwok.
I am in BANGALORE(all the network is there Airtel, BSNL, SPICE, TATA, Riliance exept HUTCH) .
“I CANNOT USE MY PHONE WHILE I WAS IN THE HOUSE”
I AM GOING CANCELE THIS CONNECTION.
Thank you.